Microchip Cat Flap Guarantee

You can return the cat flap for any reason if you are not entirely satisfied and we will refund the cat flap price in full - no questions asked!

Each cat flap must be carefully tested prior to despatch to ensure it reaches you in 100% perfect condition. This can sometimes cause a slight delay when we experience an increase in demand but please be assured we are doing everything possible to have all the stock we need. The manufacturer is working flat out to meet the extremely high demand.

We use the fastest carriers with full insurance and we now carefully pack your Pet Porte smart flap with ample filler material (all biodegradable - it looks like polystyrene but actually its made from rotting potatoes!) so that your microchip cat flap will reach you in absolutely pristine condition every time.

We are confident you will be delighted with the product so why not put us to the test today at http://www.microchipcatflaps.co.uk/

Improvements to our customer services

To help customers get an answer to their questions even quicker even outside office hours we have upgraded our 0800 number to have an IVR system (interactive voice response). 

Now when you call 0800 092 4880 you have five options. You can hear pre-recorded answers to the most frequently asked questions or you can be put through to a live operator.

We hope that this improves your experience. If you have any comments please leave them below.

Thank you for choosing Microchip Cat Flaps Ltd.